Troy Salmela
23:22 22 Aug 22
Van has been my jewelers for many years. I lost touch with him for few years. Thank God he did not leave the area. Thanks for EXCELLENT SERVICE on the President!!!
Kelly Bailey
21:41 16 Aug 22
Van and team are the best! Hildebrand Jewelers is our jeweler for life! We’ve gotten numerous pieces from the including my engagement and wedding bands.
Tinaaa Z
19:43 23 Jun 22
What great people and services here! This will be my go to place for jewelry services!!
Michael N
18:00 07 Jun 22
Got a watch serviced here with quick turn around time! They have a cool English bulldog as their mascot. Need to see if I can pet him/her next time.
Matt Travieso
22:02 23 Apr 22
Had an excellent experience with selling an old jewelery set missing its center stone. The staff here gave me a great offer and went the extra mile to explain their process with old jewelry. The owner, jeweler, and watch maker were all very kind and personable!
Blair Cody
17:09 18 Mar 22
Crazy story, a horse tried to eat my engagement ring off my finger at the renaissance faire. The prongs were bent and one of the stones was loose. I originally took it to a place at lakeline mall who said it would be over $100 to fix and I wouldn’t get it back until the next day. I took it to Hilderbrand and they fixed it in about 5 minutes, cleaned it, and didn’t even charge! They’ve earned a customer for life! Thank you so much!
Tuo “Tofu” Li
17:55 06 Feb 22
Had my watch serviced here and also bought a wedding band. Had a good experience with the people here.
Liz Moncrief
16:50 26 Aug 21
Shaun and the owner were so kind and helpful in replacing a stone- always a pleasant experience. Great place for cleanings, batteries, etc as well.
Emma Lehrer
19:28 01 Jul 21
I went in to Hilderbrand Jewelers to fix an necklace clasp that broke. It took maybe 5 minutes and they cleaned my necklace as well. 10/10 would recommend. Their jewelry is beautiful as well! Will definitely be going back
Mark Trautmann
17:40 11 May 21
Value is when expertise and skilled services meet fair pricing. My wife and I brought our wedding rings in to be resized (and in the case of my wife's ring, repairs). We had been to other jewelers in attempts to achieve this but we're stunned at what they wanted for what we perceived to be relatively simple requests / requirements. We received a reasonable quote in less than 2 minutes, no attempts to upsell or mislead and were told the work would be done same day. Incredible!! When we got our rings back we couldn't have been more pleased! The rings looked better than the day we bought them. You must bring your jewelry needs to this business.
Heather C.
04:01 02 Feb 21
I stopped in to have a ring resized. The ring was 3.5 sizes too big! I was concerned that having to take it down that much might affect the integrity of the ring, but they assured me it would not. The price they quoted me was lower than their competitors. I dropped the ring off and expected to pick it up a few days later, but unexpectedly was told it would be ready within the hour and that they would text me when it was ready. No more than 45 minutes later I got the text and got a perfectly fitting ring! And as expected, the integrity was intact. The job was done flawlessly. Also, both of the employees I interacted with were very friendly and made me feel welcome. I chose this business due to reviews and the fact that they are an independent business. I'm so glad the reviews were right, and very happy to support small business in Austin.
Marcel Garza
23:02 28 Nov 20
Super nice guys! Honest, knowledgeable, friendly. Had them fix up 2 watches for me. Would highly recommend!
T C
22:06 19 Dec 19
After a very poor experience at Regard Jewelry to get a prong fixed on my engagement ring they had it over a week and didn't even fix it. So I took it to Hilderbrand Jewelers they are fantastic! Very knowledgeable and professional staff. Not only did they fix my ring in the matter of 3 Hours!! but for half the price Regard quoted me!!! Needless to say I will only be doing business with Hilderbrand from now on. So if you want the job done right and at a fair price go to Hilderbrand.
Elyse Grushka
02:58 16 Nov 19
Went in to get my wedding ring resized, they were so helpful! It was done in less than and hour and looked amazing when I picked it up! It was very affordable also. Would definitely recommend going here!
Robyn A
14:57 02 Nov 19
I can only echo the other reviews: Hilderbrand is a local treasure!The in-house jewelers are all excellent, friendly and personable, and timely!!! I have taken in items to be repaired/soldered, and I barely make it through lunch before the text arrives that my ring is ready for pickup!Also, I have never received such personal, generous service from a company, ever!!
